VP of Customer Experience
Matt Meeks joined Sanctuary as VP of Customer Experience in Spring 2023, bringing more than two decades of experience in team building and organizational leadership. His decorated career spans military operations, robotics, automation, and customer enablement. In his role, Matt manages customer experience initiatives and leads the deployments of Sanctuary's AI technology to customer sites.
Previously, Matt was the Senior Systems Lifecycle Manager for Robotic Fulfillment and Managed Customer Success at Amazon Robotics. There, he enhanced Overall Equipment Effectiveness (OEE), system performance, and productivity, contributing to a 4X increase in the Global Robotics customer base over two years.
Matt excels in dynamic environments and is devoted to the development of people and teams. He holds an MS in Systems Engineering from the Naval Postgraduate School and a BS from Georgia State University. Outside of work, Matt enjoys time with family and friends, snowboarding, golf, and classic sports cars.